Coronavirus 2019 (COVID-19) Information and Resources

Your Safety and Well-being Are Our Priority!

The safety and well-being of our employees, customers, and the general public will always be our highest priorities. We all have to do our part to control and prevent the potential spread of COVID-19.

What is Metro Services Group Doing Today:

Metro Services Group is currently using disinfectants that are listed in the “EPA List N that includes products that meet EPA’s criteria for use against SARS-CoV-2, the cause of COVID-19” and has proactively implemented the following cleaning & disinfecting protocols throughout our service portfolio during these uncertain times:

  • We informed our staff about COVID-19 and practicing good hand hygiene and other practices to prevent exposure as recommended by the CDC
  • Our frontline teams have implemented our high-touchpoint cleaning protocol in the overnight hours during the process of nightly cleaning
  • During normal business hours, our porter teams utilize the same disinfectant product mix for all touchpoints throughout the facility
  • Metro Services Group’s high-touchpoint cleaning protocol includes elements such as light switches, door pulls, elevator call buttons and panels, handrails, restroom fixtures, restroom paper dispensers, restroom stall partition doors and the cleaning and monitor of hand sanitizers where applicable
  • Note that touchpoint cleaning includes the area around the touchpoint as well as the specific surface being cleaned

Please be aware that this will cause a spike in your supply orders.

What Can Our Employees Do? (CDC Recommendations)

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, an alcohol-based hand sanitizer is preferred
  • Always wash hands with soap and water if hands are visibly dirty or after removing gloves
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Stay home when you are sick
  • While at work, if you are experiencing flu like symptoms or are feeling ill please report to your supervisor for follow up
  • Always, cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Practice social distancing
  • Frequently clean and disinfect frequently touched objects and surfaces using approved disinfectants (do this at home as well!)

Always, remember to stay calm and wash your hands.

Informational and additional resources:

The Centers for Disease Control and Prevention (CDC)

World Health Organization(WHO)

San Francisco Public Heath Department

Los Angeles County Public Heath Department

Coronavirus disease (COVID-19) advice for the public: MythBusters